Delivery
Schedule Update
|
Information updated
|
EXPRESS SHIPMENTS
| UNITED KINGDOM | WESTERN
EUROPE
MIDDLE EAST | AUSTRALIA/NEW
ZEALAND | EASTERN EUROPE/RUSSIA
THE AMERICAS | ASIA/INDIA
| AFRICA | PACIFIC
ISLANDS
Wondering
how long it will take for your documents package to arrive? We will
attempt to update delivery information for you on a daily basis to keep
you informed on the latest data we have received. Please keep in mind that
it typically takes us two business days to process your order and ship it
(each document package is individually personalized, not just pulled off a
shelf), although processing may be delayed slightly due to higher volume
during peak periods. For example, our order volume increases significantly as the holiday season
reaches its peak.
 Concerned that your order won't arrive on time?
To meet your gift-giving schedule, you
may also receive your key documents via e-mail as a printable Adobe
Acrobat PDF file for only $12 per order. To request this service,
you must have a copy of your original purchase confirmation
e-mail with your order number on it in order for us to generate your
electronic files. Please click here to
request your key files via e-mail.
PLEASE READ THE FOLLOWING
STATEMENT CAREFULLY
We receive numerous inquiries from customers informing
us that we have not forwarded their tracking numbers to them. Please
note that orders shipped by any method other than UPS Express (US or
International) do not include tracking service. If you
selected either our standard (postal) shipping or Priority Mail option,
tracking information is not available to us, and we are unable to offer
it to you.
|
Please note that these
are estimates of your delivery time, and may vary by several days due to
weather, mail volume, customs delays and other circumstances beyond our
control.
|
 EXPRESS
SHIPMENTS
|
The UPS Service Guarantee does not
apply to UPS commercial and residential Ground shipments or
UPS Standard to Canada shipments that are picked up or
scheduled to be delivered between December 12 and December
24. In addition, except for UPS Early A.M. and UPS Worldwide
Express Plus deliveries, the guarantee for on-schedule
delivery for all other Air and International service
shipments delivered within the United States will be
extended by 90 minutes on the Day after Thanksgiving Day and
on December 19 through December 24. |
Express orders shipped via UPS, Express Mail or Global
Express are processed
immediately and ship the next business day. You will receive a tracking
number from us so that you may follow your package in transit.
Due to increased holiday volume beyond our
control, express deliveries may be delayed by a day or two.
Shipments within the U.S. typically deliver on the following business
day; in Canada and outside North America, delivery is generally in two
to four business days. If you have placed an order with Express as your shipping option,
you will receive tracking information as soon as your order ships.
UNITED KINGDOM/WESTERN EUROPE/MIDDLE EAST
 Although the post office is still telling us that
deliveries in the United Kingdom, Western Europe and Middle
East locations (including Israel and the United Arab
Emirates) are
taking seven to twelve business days, we are getting updates from our
customers who are letting us know that standard air mail delivery is often taking 14
to 21 business days. Shipments via Global Priority Mail
are currently taking four or five days. Depending upon the quality
of your local postal carrier, transit times may be slightly longer or
shorter.
AUSTRALIA/NEW ZEALAND (OCEANIA)
 Increased mail volume to Oceania means that delivery times
have stretched to 10 to 14 business days via standard mail,
slightly longer if you are outside the metropolitan areas. Global
Priority shipments are taking four to six days depending on
your location.
 EASTERN EUROPE/RUSSIA
In Eastern Europe, standard air mail shipments are
taking up to fourteen days in transit, exclusive of weather and
customs delays, which may add two to three additional days to delivery
times. Global Priority
shipments, when service is available, are currently taking four to
seven business days. Customers outside major metropolitan areas may
experience slightly longer delivery times
 THE
AMERICAS
Due
to extremely heavy mail volume during the holiday season, orders shipped via First
Class Mail to destinations in the Eastern United States are delivering in
ten to fourteen business days.
Standard Priority Mail is generally taking five to ten business
days. In the Midwest and Western U.S., First Class
Mail is running seven to fourteen business days, with Priority
Mail taking four to eight business days.
PLEASE NOTE: Priority Mail
and First Class Mail delivery times are
not guaranteed by the USPS!
Deliveries to all Canadian locations are taking
ten to fourteen days via standard mail. Shipments via Global Priority Mail are taking
three to five days in transit.
In Central America (including Mexico) and all
South American locations, standard air mail is taking ten
to fourteen days, while Global Priority Mail is taking five to
seven days when available. If you are located outside a major
metropolitan area, delivery may take an additional three to five days.
ASIA/INDIA/AFRICA/PACIFIC ISLANDS
 Orders shipping to Japan, Korea, China,
Singapore, India, the Philippines and most African
and Asian locations are taking three to five weeks via
standard air mail, with Global Priority shipments taking four to
seven business days. We have also been experiencing extensive foreign
customs delays of up to five days. In rural locations, delivery
may take an additional five to seven days.
 Have a question about delivery options or your specific
shipment?
for a prompt reply to your questions and concerns!
|
